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Inbound Customer Service Agents – Spanish Language

09 January 2026

Sagres SpA, a leading consulting and services company, is seeking Spanish-speaking Inbound Customer Service Agents.

We offer initial training and ongoing professional development, with opportunities for career advancement within our teams. Sagres will provide all the necessary tools to ensure smooth and efficient work.

The ideal candidate will possess:

High School Diploma and/or University Degree;

Previous experience as a telephone operator;

Fluent Spanish (C1-C2 level, preferably native speaker);

Excellent knowledge of Microsoft Office applications.

In addition, the following are especially important:

Excellent communication skills;

Strong problem-solving abilities.

We offer: A fixed-term, part-time contract, in accordance with the National Collective Bargaining Agreements.

Sagres recognizes the fundamental importance of Diversity, Equity, Inclusion, and Gender Equality by adopting corporate, organizational, and management mechanisms based on respect for the rights and freedoms of all individuals.

(This advertisement is addressed to both sexes, in accordance with Italian laws 903/77 and 125/91, and to people of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03).

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We co-create solutions

Companies are made up, first and foremost, of people. That is why we at Sagres want to build a relationship of trust that lasts over time.


Offices

Registered Office

SAGRES S.p.A.
Milan: Via Montenapoleone 8, 20121 – Italy

Operational Offices

Italy

• Milan: Via Vittor Pisani 5, 20124
• Rome: Via della Sierra Nevada 60, 00144
• Naples: Via Nuova Poggioreale 11, 80143
• Caserta: Piazza San Pietro 1, 81055 Santa Maria C.V.

France (Operational Site)

• Lille: 19 Rue de la Ladrié – Villeneuve d'Ascq

Iberia (Operational Sites)

• Lisbon: Av. José Gomes Ferreira 15, 1st fl. – 1495-139 Algés
• Elvas: Rua de Espanha 1A – 7350-006

Belgium (Operational Site)

• Brussels: Boulevard Louis Schmidt 24 – 1040 Etterbeek


SAGRES S.p.A. — VAT & Tax Code: IT 07676810968 | REA: MI-1975640 | Share Capital: € 1,000,000.00 f.p.
Registered Office: Via Montenapoleone 8, 20121 Milan (Italy) | PEC: This email address is being protected from spambots. You need JavaScript enabled to view it.